Privacy Policy
PRIVACY POLICY
Effective Date: May 2026
Entity: Surfing Sobriety Pty Ltd
ABN: 24 691 098 898
ACN: 691 098 898
Contact Email: info@surfingsobriety.com
Public Contact Number: +61 493 963 631
1. Introduction
Surfing Sobriety Pty Ltd ("Surfing Sobriety," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application Surfing Sobriety, related websites, and services (collectively, the "Service"). By using the Service, you confirm that you are at least 18 years of age and agree to the practices described below.
2. Who We Are
Surfing Sobriety is an Australian company based in Queensland, creating digital wellbeing tools that support addiction recovery and personal growth. Our app helps users track sobriety, manage cravings, and explore recovery tools in a trauma-informed way.
3. Information We Collect
a. Information You Provide
Account Information: When you create an account, we collect your email address and password.
Profile Data: Optional profile photo, sobriety start date, daily spending, and any information you choose to enter (such as goals, reflections, or answers in text fields).
Uploaded Content: Optional photos you add to vision boards or other in-app tools.
Payment Information: Payments are securely processed by Google Play Store and Apple App Store. Surfing Sobriety does not store or process credit card details.
Support Requests: If you contact us, we may collect your name, email, and message content to respond appropriately.
b. Information Collected Automatically
App Performance Data: We measure app performance to ensure the Service functions correctly and to identify and resolve technical issues.
Device Information: Device type, operating system, app version, and crash logs.
Platform Defaults: Google Play and Apple App Store may collect anonymous diagnostic or usage data under their own privacy policies. Surfing Sobriety does not control or use this data.
c. Sensitive Information
Users may voluntarily enter text or upload content that reveals sensitive information (for example, related to health, addiction, or wellbeing). Surfing Sobriety never solicits, uses, or sells this information. It is stored securely, used solely to support your intended app functionality, and retained only for as long as your account remains active or as required by law.
4. How We Use Information
We use the information we collect solely to:
Provide and maintain the Surfing Sobriety Service.
Enable account access and personalised tools.
Respond to support requests and inquiries.
Maintain app integrity, functionality, and security.
Fulfil obligations required by Australian law, including the Privacy Act 1988 and the Notifiable Data Breaches scheme.
Surfing Sobriety does not sell, rent, or monetise user data — now or in the future.
5. Legal Basis for Processing (Australia & International Users)
We process your information on the following lawful bases:
Consent: When you voluntarily provide data or use optional features.
Contractual necessity: To deliver app features and manage in-app subscriptions.
Legitimate interests: To ensure app security and performance.
Legal compliance: To meet obligations under Australian law.
6. Data Storage and Location
All data is hosted on Adalo's secure cloud servers, primarily located in the United States. While this involves international transfer, Adalo maintains industry-standard encryption and security measures. Surfing Sobriety applies safeguards consistent with the Australian Privacy Principles (APP 8 – Cross-border disclosure).
7. Data Security
All data is encrypted in transit (HTTPS/TLS) and stored securely. Surfing Sobriety Pty Ltd, as the app publisher, retains administrative access to user data for system maintenance and security purposes. Access is restricted to authorised personnel and used only when necessary to maintain app functionality, security, or respond to user requests. Surfing Sobriety does not sell or monetise user data.
8. Data Retention and Deletion
Users can delete individual entries within the app at any time without deleting their account. Users can also delete their account directly within the app at any time. Account deletion is immediate and permanent. All associated data is erased from Adalo's servers without delay. Surfing Sobriety retains no backups or recoverable copies once deletion is complete. Users may also submit a deletion request by emailing info@surfingsobriety.com. Requests will be completed within 30 days. You will receive a confirmation email once your data has been deleted.
9. Users Under 18
Surfing Sobriety is rated 18+ on both the Apple App Store and Google Play Store. The Service is not available to persons under 18. We do not knowingly collect or store data from anyone under 18. If we become aware that information has been collected from a person under 18, it will be deleted immediately. If you are a parent or guardian and believe your child has created an account, contact us at info@surfingsobriety.com and we will action your request promptly.
10. Data Sharing
We share limited data only with:
Service Providers: Adalo (app infrastructure and hosting), Google (Play Store and Firebase Cloud Messaging), Apple (App Store), and IAPHUB (subscription management).
Legal Authorities: When required by Australian law or court order.
We do not share, rent, or sell user data to advertisers, marketing companies, or social platforms.
11. International Transfers
Your information may be processed in countries other than your own. Surfing Sobriety ensures all transfers comply with the Australian Privacy Principles and comparable international safeguards.
12. User Rights
You have the right to:
Access, correct, or delete your personal data.
Delete individual entries directly within the app at any time.
Delete your account directly in-app (immediate and permanent).
Request deletion or information about your data by emailing info@surfingsobriety.com.
Withdraw consent where applicable.
13. Third-Party Services
The Surfing Sobriety app uses the following third-party services to operate:
Adalo — app infrastructure and data hosting
Google — app distribution (Play Store) and push notification infrastructure (Firebase Cloud Messaging)
Apple — app distribution (App Store)
IAPHUB — subscription management
Each provider operates under their own privacy policy. Surfing Sobriety does not share your data with any other third parties.
14. Changes to This Policy
We will notify users of any changes to this Privacy Policy via in-app notice or email before changes take effect.
15. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
📞 +61 493 963 631
📍 Surfing Sobriety Pty Ltd, Queensland, Australia
16. Complaints
If you believe we have breached the Australian Privacy Principles, you may contact the Office of the Australian Information Commissioner (OAIC):
Website: https://www.oaic.gov.au
Phone: 1300 363 992